Privacy Policy
Effective Date:25th Aug 2021
Last Updated: 12th Jan 2025
This Privacy Policy describes how Query Spectrum (“Company,” “We,” “Us,” “Our”) collects, uses, protects, and shares your personal information when you register as a panelist and participate in surveys. By joining our panel, you consent to the practices outlined below.
1. Information We Collect
We may collect the following categories of information:
Personal Information: Name, email address, contact details, demographic details (age, gender, occupation, etc.).
Profile Information: Preferences, interests, lifestyle, and professional details you provide when registering or updating your profile.
Survey Responses: Answers you provide during surveys, including opinions, behaviors, and feedback.
Technical Information: IP address, device type, browser details, and cookies for fraud detection and platform optimization.
2. How We Use Your Information
Your information is used for the following purposes:
To invite you to participate in surveys relevant to your profile.
To process and deliver rewards and incentives.
To ensure data quality, prevent fraud, and maintain research integrity.
To analyze and aggregate survey data for research purposes.
To improve our panel services and user experience.
3. Sharing of Information
We do not sell your personal data. However, we may share your information in the following cases:
With Research Clients: Only in anonymized or aggregated form, ensuring that you cannot be personally identified.
With Service Providers: Trusted vendors assisting us with reward fulfillment, IT support, or fraud detection.
For Legal Compliance: When required by law, regulation, or governmental request.
4. Rewards and Incentives
To deliver rewards (e.g., gift cards, vouchers, or points), we may share limited personal details with third-party providers. These partners are contractually bound to use your data solely for fulfillment purposes.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request account deletion at any time, after which your personal data will be securely removed.
6. Security of Information
We implement industry-standard measures such as encryption, secure servers, and restricted access to protect your personal information against unauthorized access, alteration, or disclosure.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
To access, correct, or update your personal information.
To request deletion of your data.
To withdraw consent for data processing.
To opt-out of marketing or survey invitations.
Requests can be submitted by contacting us at sales@queryspectrum.com.
8. Cookies and Tracking Technologies
Our platform uses cookies and similar tools to:
Authenticate users and maintain session security.
Prevent fraudulent activity.
Improve survey targeting and platform functionality.
You can manage cookies through your browser settings.
9. Children’s Privacy
Our panel is not intended for individuals under the age of 18 (or the legal age of majority in your jurisdiction). We do not knowingly collect data from minors.
10. International Data Transfers
As a global company, your data may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or platform notification. Continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Query Spectrum
Office Number 503, Kadam Mansion, Mahatma Nagar, Nashik, 422007
Sales@queryspectrum.com